Sales Tax Policy
How sales tax is calculated and collected on saunas, hot tubs, cold plunges, steam showers, and swim spas — based on your ship-to address, with clear guidance on tax-exempt purchases and use tax.
Based on Ship-To Address
Sales tax is calculated at checkout using your shipping destination. The rates that apply are the ones in effect for your state and locality.
Prices Exclude Tax
All prices shown in our store are exclusive of sales tax. Applicable tax is added at checkout as a separate line item before you pay.
Shipping May Be Taxed
In some states, shipping and freight charges are subject to sales tax. Where required, tax on shipping is included in the total tax shown at checkout.
Tax-Exempt Purchases
Resellers, manufacturers, and qualifying organizations can submit exemption documentation. Contact us before placing your order to apply it.
How sales tax is calculated
Hearthside Supply LLC collects sales tax in accordance with applicable state and local tax laws. The amount you're charged depends on where your order is shipped — not where you live or bill — and is calculated automatically at checkout.
Where tax applies
Sales tax is determined by your shipping address. When you enter your address at checkout, our system matches it to the applicable tax rates for that state and locality. If sales tax applies, it appears as a line item in your order summary before you complete payment.
- All product prices shown in our store are exclusive of sales tax.
- Tax is added at checkout based on your ship-to destination.
- The exact rate depends on the state and local jurisdiction of your shipping address.
- If no tax line item appears, no sales tax is collected on that order.
States where we collect tax
We register and collect sales tax in states where we are required to do so under applicable economic nexus laws. As our business grows, the list of states where we collect tax may expand. Whether or not tax is collected on your order is determined automatically at checkout based on your shipping address.
If no sales tax is added to your order, we may not be registered to collect tax in your state. In that case, your purchase may still be subject to state use tax, which you are responsible for remitting directly to your state tax authority (see Use Tax below).
Shipping and freight charges
In some states, shipping and freight charges are subject to sales tax. Where state law requires it, tax on shipping is calculated and included in the total tax shown at checkout. Where shipping is not taxable, it is excluded from the tax calculation. You'll see the full breakdown before you pay.
Use tax
If we do not collect sales tax on your order because we are not registered in your state, your purchase may still be subject to your state's use tax. Use tax applies to items purchased for use in your state when no sales tax was collected at the time of sale. You are generally responsible for reporting and remitting use tax on untaxed purchases to your state tax authority. Many states include a use tax line on their income tax returns for this purpose.
Tax-exempt purchases
Resellers, manufacturers, and qualifying organizations (such as nonprofits and government entities) may be exempt from sales tax. To apply a tax-exempt purchase:
- Contact our support team before placing your order with your exemption documentation.
- We'll review your certificate and confirm your account is set up as tax-exempt.
- Once approved, tax will not be added to your qualifying orders at checkout.
- Exemption applies only to eligible items and jurisdictions covered by your certificate.
Sales tax laws change frequently. The amount shown at checkout is the authoritative total for your order. For questions about tax on a specific order, contact us with your order number — see our Contact page.
Common sales tax questions
Sales tax is calculated based on your shipping address. If your ship-to state and locality require tax collection and we are registered there, applicable sales tax is added to your order at checkout. The tax line item appears in your order summary before you pay.
The rate is based on the state and local jurisdiction of your shipping address. When you enter your address at checkout, our system matches it to the applicable rate for that location. Product prices are shown exclusive of tax, and the tax is added at checkout.
If no tax line item appears at checkout, we are not currently registered to collect sales tax in your state. Your purchase may still be subject to your state's use tax, which you are responsible for remitting to your state tax authority.
In some states, shipping and freight charges are subject to sales tax. Where state law requires it, tax on shipping is included in the total tax shown at checkout. Where shipping is not taxable, it is excluded from the tax calculation.
All prices shown in our store are exclusive of sales tax. Applicable sales tax is calculated and added at checkout based on your shipping address, so the final total you see is the amount you pay.
Yes. Resellers, manufacturers, and qualifying organizations can submit exemption documentation. Contact our support team with your certificate before placing your order, and we'll set up your account so tax is not added to qualifying purchases.
Use tax applies to items purchased for use in your state when no sales tax was collected at the time of sale. If we did not collect sales tax on your order, you may be responsible for reporting and remitting use tax to your state tax authority. Many states include a use tax line on their income tax returns.
No. The tax amount shown in your order summary at checkout is the final tax collected for that order. Sales tax rates can change over time as laws update, but the rate applied to your order is locked in at the time of purchase.
We collect sales tax in states where we are required to do so under applicable economic nexus laws. The list of states where we collect tax may expand as our business grows. Whether tax applies to your order is determined automatically at checkout based on your shipping address.
Yes. When an order is refunded, any sales tax collected on the returned items is refunded as well. See our Returns & Refunds Policy for details on how refunds are processed.
Questions about sales tax?
If you have questions about tax on your order, need to apply a tax-exempt certificate, or want to confirm the tax before purchasing, our team is here to help.